We called Bill at 5pm on a Tuesday, because our AC was freezing up and it was getting HOT in the house. He came by within 45 minutes, and had the problem fixed and the house cooling down in just a few minutes. He also gave us some great tips on how to best help our 20 year-old system get the best performance. And the price was extremely reasonable! Definitely coming back to Bill when we have other issues/needs with our HVAC system!
Bill’s team was at our house within just a few hours of our call! Our air conditioning was not keeping up. The issue was fixed and my husband told me they were very thorough and offered advice on other improvements we could do on our own.
You will NOT be disappointed with this guy. He’s fair and prompt and dependable. I won’t use anyone else!
Nail Home Services installed a new two-stage heat pump system and inside furnace/fan unit in July 2014. Mr. Nail made numerous visits in getting the system bugs supposedly worked out. I admit that my house has stayed cool since this installation, but when the fan blows, it is like a tornado event in the ducts; making a lot of wind noise. On 9/26/17, I had my system serviced due to a water leak from the inside unit. The technician discovered that the condensation drainpipe was not installed correctly to allow for proper drainage and this resulted in an eventual clog. The technician also discovered that only the 2nd stage was working, so after reviewing the system manuals, he quickly identified the problem; not wired correctly. After correcting the wiring errors, the system began to respond as it should with both an operational stage 1 and stage 2. Last night the system worked better than ever and the noise level was greatly reduced. The outside unit also seemed to run better. The errors in installation by Nail Home Service are not something that I could have seen or known about, but I do have to wonder how much extra money I have paid in electricity since this system was installed and only running in stage 2 ever since installation in July 2014. This is three full years? Also, I suspect the system has been aged prematurely due to running in 2nd stage all this time; it didn’t know it could run at any slower speed due to the wiring error. Nail Home Services in an authorized dealer and installer of Tempstar heat pump systems like he installed at my home.
Most helpful guy I have spoken to in a long time. Thanks Jim.
Wonderful work done in a timely manner! Nail has done both our AC and furnace work and we couldn't be happier.
Bill is professional, courteous, and goes above and beyond to take care of customers and to make sure they understand all the details. Highly recommend!
Very responsive. Arrives on time, completes job in a timely and efficient manner. Would and have recommended Bill several times.
You can count on Bill to come same-day for an emergency fix on the coldest day of the year!
Bill and his team are super friendly, and came to our rescue on one of the coldest days of the season. He made sure we had heat as soon as possible. He also helped up pick out an affordable option using quality products.
He has come to our house many times even in the evening. Always fixed it for us
Excellent in all areas.
Highly recommend Nail Home Services! Prices and work can't be beat!
Very professional, quick and complete service with quality products and installation. Made me feel very comfortable and answered all my questions, putting my mind and nerves at ease.